KENANGA ANNUAL REPORT 2018

73 ANNUAL REPORT 2018 SUSTAINABILITY STATEMENT OUR APPROACH TO MATERIALITY A quantitative online Materiality Survey was conducted in the last quarter of 2018. Respondents were asked to rate the importance they placed on nineteen (19) economic, environmental and social issues, as indicated in the diagram below. The parameters were drawn from the guidelines provided by Bursa Malaysia, the international reporting standard, Global Reporting Initiative, as well as, The Task Force on Climate-related Financial Disclosures recommendation. Economic, Environmental and Social Issues 19 Busines ethics Corruption, fraud and money-laundering Responsible investment Industrial advancement Responsible lending Environmental awareness Environmental resource management Employment and benefits Anti-discrimination Diversity and inclusion Employee engagement and volunteerism Talent management and career development Human rights Anti-competition Customer privacy and cyber security Customer satisfaction Responsible marketing Quality Financial literacy 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 Economic Impact Environmental Impact Social Impact