KENANGA ANNUAL REPORT 2019

221 NOTES TO THE FINANCIAL STATEMENTS 31 DECEMBER 2019 33. OTHER OPERATING EXPENSES (CONT’D.) Group Bank 2019 RM’000 2018 RM’000 2019 RM’000 2018 RM’000 Marketing expenses - Promotion and advertisement 10,587 7,628 4,591 5,219 - Travel and entertainment 4,600 6,145 2,687 3,226 - Others 759 1,163 637 1,091 15,946 14,936 7,915 9,536 Administration and general expenses - Communication expenses 5,210 4,636 4,462 4,015 - Regulatory charges 21,760 21,384 19,563 19,563 - Printing and stationery 1,502 1,560 973 1,022 - Administrative expenses 13,415 14,420 11,470 12,779 - Professional fees and legal fees 4,741 4,177 4,189 3,704 - Fees and brokerage 121,156 127,761 84,346 102,386 167,784 173,938 125,003 143,469 Total other operating expenses 418,187 400,684 315,121 319,078 Included in the other operating expenses are the following: Auditors’ remuneration - Statutory audit 523 462 335 300 - Assurance related 60 61 60 61 - Other services 208 215 81 116 Directors’ remuneration (Note 39) 4,178 4,023 3,916 3,826 Property, plant and equipment written off (Note 16) 37 7 37 5