33 KENANGA INVESTMENT BANK BERHAD Annual Report 2022 OUR SUSTAINABILITY STATEMENT Our Digital Culture We continue to strengthen our internal competencies as we intensify our digital initiatives across the organisation, including the digitalisation of our key functions to maximise operational efficiency. Listed below are some of the key digital initiatives in 2022. Digital Efficiency in Kenanga Cloud Migration Programme Our Three (3)-Year Cloud Migration Strategy is in line with our overall group-wide digital transformation ambitions to drive innovation and growth. Migrating to cloud infrastructure services will provide the Group enhanced scalability, performance, security and long-term cost-effectiveness. As part of our efforts to facilitate a seamless cloud migration process, we are progressively upskilling our Information Technology (“IT”) workforce through Azure Enterprise Skilling Initiative offered by Microsoft to further build technical skills which also includes training and certification offerings. In FY2022, our IT personnel attended over ten (10) Azure training courses with a total of 840 training hours logged. Future Outlook We continuously assess and make improvements to our systems and processes to ensure we remain at the forefront of digital transformation in the financial industry. Amongst some of the new solutions that we are looking forward to in 2023 include the launch of the first Wealth SuperApp in Malaysia, a new FX platform that will support our Treasury products, Project Omni to fully digitalise our end-to-end processes, and also enhanced features on our DCO Service. For more information on our key digitalisation transformation initiatives, please refer to page 49 of our Sustainability Report 2022. Key Initiatives Remisier’s Service Portal Futures Account Opening Kenanga’s Digital Workflows (“iLeap”) Robotic Process Automation (“RPA”) Treasury Relationship Manager Platform Kenanga Digital Investing (“KDI”) A fully automated A.I.-driven robo-advisor designed to simplify how Malaysians save and invest. Licensed by the Securities Commission Malaysia, the KDI platform offers two (2) convenient products - KDI Save and KDI Invest. New Digital Client On-boarding (“DCO”) Service A platform which allows clients to open an account online from the comfort of their homes without having to visit a Kenanga branch. Rakuten Trade RM111 billion worth of stocks were transacted during the year, while approximately 21,000 new users signed up on Rakuten Trade, bringing the total customer base to more than 257,000.
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