109 KENANGA INVESTMENT BANK BERHAD Annual Report 2022 • Promote Cultural Change Prioritising Ethics and Integrity Effective ethics and compliance programs could help build a culture of integrity from the top to bottom and everyone ‘walks the talk’. In Kenanga, we believe a strong ethical culture with diversity and inclusion could lead to greater efficiency, productivity and transparency. This would establish accountability of all parties on their respective areas while also helps to address any possible concerns of the employees on a constant basis. The cultural change strategies in Kenanga encourage and reinforce the right behaviours in our daily operations, and employees at all levels are committed to doing what is right while upholding good values and standards. Kenanga will continue to promote and instil consciousness of the employees to observe the highest standards of professionalism, integrity and conscientiousness in all dealings, be it with another employee or with external parties. • Ensure Data Privacy in the Age of Digital Transformation Kenanga takes digital transformation as a necessary step in preserving our business and continuously ensure data protection and security in such process. This includes migrating business processes to automation, introduction of e-services, and the advent and usage of payments innovations. The use of new and innovative technologies will enable creativity and development of solutions both to meet regulatory requirements as well as to ensure data integrity. In this regard, Kenanga places a high priority on protecting personal data and maintaining electronic or hard copy files for records used in all our business activities. These security measures include ensuring that the data use, storage, dissemination, protection and access are all in compliance with the policies as well as the rights of the data owners are managed in accordance with the laws and regulations. • Intensify Awareness and Training Kenanga believes that active stakeholders’ engagement and ensuring that employees stay current with regulatory changes are crucial components of effective communication, as is transparency and inclusiveness of the process itself. As such, we are constantly exploring new ways to enable effective communication with the employees, including employing new digital technology in training as this would also allow involvement of a larger group of audience. Kenanga will maintain strategy-driven learning culture by introducing new learning opportunities through creative interactive activities to engage with employees at all levels on the importance of ethics and integrity, combating financial crimes, strong governance and fair treatment of all. Our training and education initiatives will remain relevant, timely and engaging in order to truly achieve the aims and goals of improving knowledge and understanding of the employees. FORWARD LOOKING STATEMENT Kenanga is always prepared to embrace new business challenges and technologies towards future growth with expanded business goals while ensuring that our principles and belief on good ethics and compliance are not compromised. Our utmost commitment is premised on the strong and unwavering support from our Board and Senior Management as well as collaborative efforts of all employees. With the growing emphasis of ESG, Kenanga will further elevate our standards in keeping up with the interest of our clients and expectations of the regulators towards supporting sustainable and responsible investments. Therefore, we will consistently enhance our policies and internal controls in ensuring effective and relevant decisions in compliance with the laws and meeting the needs of our stakeholders. ETHICS AND COMPLIANCE STATEMENT
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