KENANGA ANNUAL REPORT 2021

52 Kenanga Investment Bank Berhad Annual Report 2021 Our Sustainability Approach About This Report We Are Kenanga Message From Chairman and GMD 715 online courses 17,809 enrolments 37,897 logged hours of e-learning Nurturing A Skilled Workforce We continuously provide training programmes in areas such as digital competency, leadership skills and sustainability-related issues such as climate and ESG risk management. In 2021, we invested approximately RM2.16 million into talent development programmes for our employees. Kenanga Competency Framework (“KCF”) is based on the Securities Industry Development Corporation (“SIDC”)’s Industry Competency Framework (“ICF”). The KCF, which outlines Kenanga’s Core Values and leadership competencies, allows us to identify training and development programmes for our employees effectively. Supported by our Learning and Development Policy, our employees are encouraged to enhance their capabilities by upgrading their skills, expanding their knowledge, taking on stretch assignments and embracing new responsibilities. We also provide support for employees working towards attaining professional certifications and qualifications which includes professional qualifications from the Asian Institute of Chartered Bankers (“AICB”) for certain roles, as stipulated by BNM. Since 2017, we have supported 34 employees in achieving their professional qualifications. The LMS is a platform which provides a list of available e-learning courses for employees to browse through and raise requests via iLeap. This year we made some CPE-accredited courses available on the LMS for our employees who are Capital Markets Services Representative’s Licence holders. Due to the ongoing COVID-19 pandemic, around 99.9% of training programmes in 2021 were conducted virtually, through formats such as webinars or self-directed learning modules. Guided by our Group Performance Management Policy, our talent management process is based on a Balanced Scorecard comprising key criteria that are aligned with annual performance objectives for all our employees. Our employees are incentivised through annual performance bonuses, sales targets, as well as commission plans and an employee share option scheme. We also hold performance improvement sessions to assist underachieving employees to achieve work expectations. Key Highlights of Our E-Learning Average training hours per employee Average training days per employee 25.3 14.6 3.2 1.8 3.4 27.2 2019 2019 2020 2020 2021 2021

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