27 How We Are Governed Financial Statements Shareholders’ Information Additional Information Material Topic Description Good Governance Good Business Conduct Operating transparently, with integrity and accountability in compliance with applicable laws and regulations. Adopting the highest standards of professionalism, honesty and ethics. Regulatory Compliance Identifying, managing and responding to compliance risk across the Group. Cultivating a transparent ethical culture and educating employees to reflect the compliance behaviours of the organisation. Sustainable Economic Growth Responsible Investing Collaborating with asset owners, regulators and a wide range of market participants on ESG matters and ensuring that it takes place at the heart of the investment process and promote the sustainability agenda. Digitalisation Leveraging technological advancements to develop innovative products and services; enhance and reinforce advisory operations and offer seamless service solutions that meet clients’ needs. Cyber Security Implementing robust cyber security solutions through strategic partnerships to protect corporate and client information and enhance cyber security posture. Equipping employees with the knowledge and skills to recognise and prevent malicious activity from cyber threat actors. Client Experience Delivering positive client experience through customer service excellence and delivering innovative products and services. Environmental Stewardship Climate Impact Taking ownership of the climate impacts of our operations through monitoring environmental performance, identifying and practising behaviours promoting climate positive outcomes and raising awareness of climate change and sustainability with internal stakeholders. Empowering People and Communities Diversity, Inclusion and Wellbeing Inculcating a diverse and inclusive workplace culture where employee rights, safety, health and wellness are promoted. Talent Attraction and Management Designing the Group’s training and development initiatives to respond to business needs, regulatory requirements, industry standards and people development principles. Community Investment Enhancing financial literacy and inclusion for clients and the community through education. Reaching out to communities in need through targeted social investments and employee volunteerism.
RkJQdWJsaXNoZXIy NDgzMzc=