KENANGA ANNUAL REPORT 2020

85 ANNUAL REPORT 2020 // KENANGA INVESTMENT BANK BERHAD Aspect Material Topic Description Our Disclosure Governance Good Governance Operating transparently, with integrity and accountability in compliance with applicable laws and regulations. Adopting the highest standards of professionalism, honesty and ethics. Enhancing Good Governance Cyber Security Implementing robust cyber security solutions to protect corporate and client information and enhance our cyber security posture. Equipping employees with the knowledge and skills to recognise and prevent malicious activity from cyber threat actors. Economic Regulatory Compliance Identifying, implementing and responding to compliance risk across the Group. Cultivating a transparent ethical culture and educating employees to reflect the compliance behaviours of the organisation. Safeguarding Our Operations Client Experience Delivering positive client experience through customer service excellence and delivering innovative products and services. Delivering Value Digitalisation Leveraging technological advancements to develop innovative products and services; enhance and reinforce advisory operations and offer seamless service solutions that meet clients’ needs. Responsible Investing Collaborating with asset owners, regulators, and a wide range of market participants on EES matters and ensuring that this takes place at the heart of the investment process to promote the sustainability agenda. Social Diversity, Inclusion and Wellbeing Inculcating a diverse and inclusive workplace culture where employee rights, safety, health and wellness are promoted. Social Engagement Talent Attraction and Management Designing the Group’s training and development initiatives to respond to business needs, regulatory requirements, industry standards and people development principles. Community Investment Enhancing financial literacy and inclusion for clients and the community through education. Reaching out to communities in need through targeted social investments and employee volunteerism. Environmental Climate Impact Taking ownership of the climate impacts of our operations through monitoring environmental performance, identifying and practising behaviours promoting climate positive outcomes, and raising awareness of climate change and sustainability with internal stakeholders. Environmental Stewardship Pg 87 to 89 Pg 90 to 92 Pg 92 to 96 Pg 97 to 104 Pg 105 to106